Buying from sasha-doll.com means you agree to these terms below, so please read them carefully.
Availability and pricing on all items are subject to change or discontinuation at any time without prior notice.
Please make sure the email address you provide is correct and your mailbox is in proper working order. All order confirmations are sent to that email address. Please check any spam folders you may have for order communications.
Please provide your FULL and correct shipping address!
We post to the address provided on the PayPal payment.
We do accept most credit and debit card payments through PayPal, but only in British Pounds.
Please, feel free to contact us if you wish to reserve an outfit and to pay later.
Privacy (essential) :
Personal information (delivery address and email address) that visitors submit to the site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose.
sasha-doll.com has a valid SSL Certificate.
Company number: 06421440
We dispatch 1 to 3 days after the full payment is received, excluding UK public holidays.
Royal Mail Regular postage includes compensations only up to £20 and the postage cost is included in this amount.
Tracked and signed postage covers up to £50.
Please read carefully the shipping options and choose the one that is relevant to your order.
If you choose as a shipping method a regular service without a tracking and insurance you will take the full responsibility in case of a lost order.
Please contact us before returning any items.
You may return most new, unopened items within 14 days of delivery for a full refund (less shipping costs).
We'll pay the shipping costs both ways if the return is a result of our error.
You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. Any goods returned should be in saleable condition (unless faulty/flawed on receipt). Your refund will be paid within 7-10 days
Approximate delivery time by RoyalMail:
1st class mail aims to deliver the next business day.
2nd class aims for delivery on the 3rd business day. However, both services can take longer and Royal Mail doesn't consider it lost until 15 business days have passed.
Rest of the World:
Royal Mail aims to take up to 7 business days from the day after dispatch. Royal Mail doesn't consider it lost unless 25 business days (20 for Europe) have passed.